Leader as Coach training for organisations


“If there was only the “right” way to do something, Fosbury would never have flopped.” — John Whitmore


Impactful coaching conversations to enhance the performance and development of another is not simply the domain of professional coaches. Leaders and managers that develop a coaching style build collaboration, empower their team members, and deliver results.

Gartner research shows that employees who report to managers who coach effectively are 40% more engaged, exhibit 38% more discretionary effort and are 20% more likely to stay at their organisations than those who report to ineffective coaches.

Our training for Managers and Leaders does not train them how to be professional coaches: instead it focuses on developing critical skills to enhance their everyday conversations with direct reports, peers and clients.

We focus on the coaching mindset and skillset a leader or manager needs to have an impactful performance and development conversation, and we build their capability around core principles to enable them to develop a coaching style and leadership habit.

Our ‘Leader as Coach – Everyday Coaching Conversation’ programmes are bespoke, and are framed to ensure they sit within wider skills development or culture change programmes in an organisation. We only partner with organisations where we believe our support will have long term value and deliver the change required.

Our training is a minimum of 2 days in duration, although this can be split into separate one day or half day modules to aid integration through workplace practice.



Learning outcomes

Typical learning outcomes covered in ‘Leader as Coach / Everyday Coaching Conversation’ programmes include:

  • Exploring the business benefits for utilising a coaching style to enhance sustainable high performance with team members and build deeper client relationships.
  • Enhancing self awareness of preferred leadership and conversational style.
  • Exploring the mindset which supports adopting a coaching style as a leader.
  • Learning how to structure and manage a conversation utilising a coaching style.
  • Practice sessions with colleagues to build the core skills for coaching conversations including:

    • Listening, summarising, developing empathy, enabling the other person to think more deeply.
    • Using insightful coaching questions to encourage and expand thinking.
    • Practising being more non-directive in conversations to shift accountability and empower team members.
    • Utilising a coaching style to deliver feedback.
  • Exploration of barriers using a coaching style (organisational and personal).
  • Recognising how to provide direction / input while still holding a coaching style conversation.
  • Exploration of how / when a coaching style could be used and making it real, looking at some simple principles to develop the habit of using a coaching style with team members, colleagues and clients.
  • Receiving feedback on coaching skills and capability.
  • Developing commitment to further actions / micro habits to continue to embed a coaching style in conversations.

Programme format

Our ‘Leader as Coach / Everyday Coaching Conversation’ programmes are a minimum of 2 days (usually split into separate days or half days), delivered via face-to-face and/or online learning.  

We can also support organisations to further embed the learning with action learning sets or group coaching for participants during or post the formal learning modules.

Note: we also offer a feedback skills workshop option as part of this programme, which can be run as part of it or as a follow-on module.



Get in touch

For more information about our Leader as Coach / Everyday Coaching Conversation programmes, please don’t hesitate to get in touch today.